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Strategic Account Services

Companies spend over $600 billion each year taking clients and prospects to events.  The world’s best companies use InviteManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI.

InviteManager is looking for a Strategic Account Services Associate to perform a variety of support-related functions critical to their success and reputation as the leader in the industry. Specifically, one of these two functions below will serve as a team member’s primary role, with cross-training provided to ensure that the ongoing commitments to InviteManager's customers are met.


Quality Assurance:

  • Review and provide quality checks on data entered into customer software accounts
  • Review and provide quality checks on daily customer shipments
  • Ensure accuracy and efficiency of ticketing operations and setup
  • Perform recurring and as-need administrative tasks associated with accounts



  • Distribution of physical and electronic ticket orders for software clients
  • Work with key customers on all shipping needs and issues
  • Build relationships with key InviteManager's customers
  • Organize and maintain fulfillment space on a daily basis
  • Maintain relationships with shipping providers (FedEx, UPS, etc…)

InviteManager Highlights:

  • Inc. 5000 fastest-growing private company by Inc. Magazine three years in a row
  • Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
  • 4.8 out of 5 Glassdoor rating
  • Used by over 4,000 globally known companies including ~15% of the Fortune 500


  • BA/BS degree or equivalent
  • 0 – 1 years of related work experience
  • Possess willingness to learn, and grow to meet the changing requirements of business
  • Prior experience in a customer service, sales, or administrative support role
  • Knowledge of Microsoft Office applications and comfort with learning new software programs
  • Excellent verbal and written communications skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Thrive in a fast-paced, high-volume, results-oriented, entrepreneurial environment
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